Frequently Asked Questions
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Lucy Dawn Studio specialises in creating visual identities, motifs and design projects for founders, creatives and events, to tell stories that stand out with art-led detail.
This can include:
Branding
Creative Direction
Photoshoot Direction + Set Design
Website Design
Printed Collateral
Digital Collateral
Social Media Design
Art Commissions
Event Stationery
Please get in touch to discuss your project.
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Lucy Dawn Studio is a bespoke design service, ready to create whatever vision you have for your wedding. This typically includes:
Wedding Invitations
Details Cards and RSVPs
Venue Maps
Envelope liners
On-the-day Welcome Signs
Order of Service
Seating Charts
Table names
Place names
Menus
Cocktail Menus
Personalised Table Cloths
Everything is hand painted and utterly unique to you. See here for more info on the process.
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You can reach me via the contact page or email hello@lucydawnstudio.co.uk. You can also follow me at @lucydawnstudio
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These terms help ensure clarity and a smooth, considered process for both sides.
Booking & Deposit
A 40% non-refundable deposit is required to secure a booking and reserve time in my schedule. Work will not commence, and dates will not be held, until the deposit has been received.Additional Costs
Printing, postage, specialist finishes, and third-party services are quoted separately unless otherwise stated.Project Start Dates
Projects are scheduled based on availability at the time the deposit is paid. If a project is booked for a future date, the deposit confirms and holds that time. Rush work may incure an additional fee.Balance Payment
The remaining 60% balance is invoiced on completion of the project and is payable prior to the release of final logo files and assets, or release to print for stationery. If payment is not received within this window, further work will be paused until the balance is settled.Cancellations & Rescheduling
The booking deposit is non-refundable. If a project is cancelled after work has begun but before completion, the non-refundable deposit is retained.If a project is postponed, I’ll do my best to accommodate a new date subject to availability. Where possible, deposits may be transferred to a rescheduled date if sufficient notice is given. Should you need to reschedule, I ask for at least 14 days' notice wherever possible, so your slot can be offered to another client. Rescheduling with less notice may not always be possible, and your original booking may need to be forfeited.
Scope of Work
The quoted fee covers the agreed scope outlined at the time of booking. Any additional work, revisions beyond scope, or added deliverables will be discussed and quoted separately.Revisions
Quotes include a set number of design rounds as outlined in the proposal (typically 2). A round of feedback means one consolidated set of change requests, submitted together. Further revisions or changes outside the agreed scope may be charged additionally at £40 an hour.Client Responsibilities
Timely feedback, approvals, and the provision of required materials help ensure the project runs smoothly and stays on schedule.All spelling, grammar, and content must be carefully checked and approved by the client on final proofs prior to print. Any changes requested after final approval or once files have been sent to print will be treated as additional work and charged accordingly.
Printing
Where designs are supplied for external printing, I’m not responsible for print quality, colour variation, or errors introduced during the printing process. However, I always work with trusted Printers who deliver exceptional quality and will work to solve any issues together. Final print output may vary slightly from on-screen proofs.Copyright & Usage
Final designs become the client’s property once full payment has been received. I retain the right to display completed work in my portfolio, social media and marketing unless otherwise agreed.These booking terms form part of the agreement between Lucy Dawn Studio and the client for all commissioned projects. By paying your deposit, you confirm that you have read and agreed to these terms.